This Privacy Policy describes how Banks Timepieces ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from our website https://www.bankstimepieces.com (the “Site”).

We are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

What Personal Information We Collect

When you visit the Site or make a purchase, we may collect the following personal information:

• Name
  
• Email address
  
• Billing and shipping addresses
  
• Phone number
  
• Payment information (processed securely via Shopify's payment providers)
  
• IP address, browser type, and device information
  
• Purchase and order history
  

We collect this information to provide our products and services, process payments, fulfill orders, and improve our offerings.

How We Collect Your Information

We collect information when you:

• Make a purchase
  
• Sign up for our newsletter or marketing communications
  
• Contact us via email or web form
  
• Browse the Site (via cookies, web beacons, and analytics tools)
  

How We Use Your Information

We use your information to:

• Process and deliver your orders
  
• Communicate with you (order updates, customer service, marketing if opted in)
  
• Detect and prevent fraud or abuse
  
• Comply with legal obligations
  
• Improve our Site and services
  

Sharing Your Information

We may share your personal information with:

• Shopify Inc., our e-commerce platform provider, which stores your data securely
  
• Service providers (e.g. payment processors, shipping partners, email platforms)
  
• Law enforcement or regulators if required by law
  

We will never sell your personal data to third parties.

Cookies and Analytics

Our Site uses cookies to improve your browsing experience and for analytics. You can control cookie preferences in your browser settings.

We may also use third-party services (e.g. Google Analytics) to understand how users interact with our site.

Your Rights

Under the Australian Privacy Act, you have the right to:

• Access the personal data we hold about you
  
• Request correction of your personal data
  
• Make a complaint if you believe we’ve breached your privacy
  

To exercise any of these rights, contact us using the details below.

Data Storage & Security

Your data is stored on Shopify’s secure servers in accordance with their privacy and security policies. We take reasonable steps to protect your data from loss, misuse, and unauthorised access.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date.

Contact Us

If you have any questions or concerns about your privacy, please reach out via clientservices@bankstimepieces.com.